[Resolved] Croma — I want refund

[Resolved] Croma — I want refund

A ARCHIT jh Jul 23, 2022 Jul 28, 2022 This thread was updated on Jul 28, 2022

I just want refund of my washing machine beacuse after the service the same problem persists every time the part is changed more than 4 times And the part name is (sensor) We are just providing a information on this to store otherwise I have to go legally beacuse yesterday part was changed and the issue Re occured after 30 mins They have changed springs also beacuse of the tub noise I am just requesting to refund my washing machine today also I visited store but there was no valid response by ADM I just want to inform that I will not let technician change it parts beacuse day by day technician changes the parts If you want then I can tell these words by consumer forum also Pls don't make any ticket for technician visit beacuse they are just changing the part I hope you understand and resolve my issue on a priority basis Mobile no 96240***** Regards Ashok kumar Was this information helpful? No (0) Yes (0)
Sep 11, 2022 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Jul 28, 2022 Croma Customer Care's response Hello, we are sad to hear this. Our customers are our top priority and this is not the experience we want you to have. Kindly share the SR number/invoice number/transaction id so that we can investigate this further. Also, we recommend you not to share personal details or sensitive information on the public platform.
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