[Resolved] Croma — Im complaining about Samsung Microwave | |
I purchased a newly Samsung Microwave Convection Oven 28L (MC28H5145VK/TL) from Croma Store (Newtown Branch) on[protected]. After delivery I found that it’s grill function is not working means they gave me a defected piece. I call and booked the complaints to Croma customer care about the matter that you people have given me a defected piece in a price of new microwave and I want my products to be replaced with the new one. What they had done, they sent a person from Samsung and get repaired it. Then I again call Croma customer care and told them that I had not paid the money for purchasing defected piece and get it repaired done by you guys, I have paid it for new fresh piece and I want the new one not the defected one. My invoice no.SLA[protected] Was this information helpful? | |
Aug 22, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Jul 14, 2021 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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