[Resolved] Croma — Installation not done by time it's out of TAT

miteshsuthar87

from Itanagar, Goa

Address:	Vadodara, Gujarat, 390007
Website:	www.croma.com

I have purchased two product 25may2017 from croma eva mall vadodara, gujarat

As i have dicsused with your executive they told that for ac installation i have to pay only 750/ — for stand i agree for that after that technician asking for 150rs extra for power cable this is very disgusting thing, if you people are aware about extra charges then need to tell customer don't not give big big dream to customer while product purchased.
This is not matter of only 150rs but matter of your people communication gap!!!

And for washing machine we have all arrangement for washing machine installation, and as per your people commitment i don't have to pay any single rupees for installation still technician come and asking more 550rs for installation this is very disgusting
Still washing machine installation yet not done

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Aug 15, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.