Comments
Hi Malay, we apologize for the inconvenience this has caused you. We have highlighted this issue to our concerned team, and we will get back to you with an appropriate resolution at the earliest. We appreciate your patience and understanding in the interim.
Reply
Dear Malay, after verifying with the appropriate department, we have determined that the product is no longer covered by warranty. Consequently, any repairs required would incur charges. Unfortunately, as you have declined to bear the costs, we regret to inform you that we are unable to fulfill your request. If there is any other way we can be of assistance, please do not hesitate to inform us.
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