I was informed of replacement as one of the usp when due to which i bought chroma led tv.
Not within a month i encountered a situation where motherboard malfunctioned and i raised a complaint for replacement. Engineer visited to check the issue at my residence and took video footage of the issue as well (Attached)
I am now being told and forced to undertake repair on motherboard instead replacement of the tv.
I am looking to escalate this to highest of authorities unless there is an option to opt for outside chroma.
It’s been over a month approx where in i’ve been chasing to close the issue. Request your urgent attention for resolution.
Highly disappointing,
Saurabh
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