[Resolved]  Croma — lg v30+ mobile phone performance

Address:Farrukhabad, Uttar Pradesh, 209625
Website:Www.croma.com

I purchased lg v30+ mobile from croma showroom, citywalk mall, new delhi.
Its performance is worst than the worst
Battery drains too quick.
Gets heated too much
Camera quality is not same as they had shown in the sample moblie in showroom
For this i called lg customer care.. They told me to go nearest service center which was 180 km away from my city
But such a hot summer i went there and they dont provide me any sollution
Even they were not ready to accept my complain
I am having suspect either the showroom had provided me fake product or my phone had something fault
The sample from which they had given me demo in the showroom was good, but mine is worst than worst
It cost rupees44990
Please solve my issue
Mobile nmber-[protected]
[protected]@gmail.com
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May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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Purchased AC from Chroma store on 22nd June no one turned up gor installation for a week despite follow up. Today when the person came he asked for uninstall charges. This is pathetic service.
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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