[Resolved] Croma — Lg washing machine | |||
Hi, I have escalated it earlier also that response and resolution time of Croma is pathetic. I logged the call on 19th Dec 15 for service repair vide call number SR[protected]. I have been told that response time itself is 3 days and no assurance on resolution time. The part was collected on 21st Dec 15 (Monday) and restored on 25th Dec 15 which is not functionally properly. I have informed your technician and call centre with no resolution yet. Today, after more than 10 days - Croma has sent the SMS that call is resolved whereas it is still open. Tarun Kaushik [protected] Was this information helpful? | |||
Jun 2, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 20, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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2 Comments | |||
Comments
Dear Customer,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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+91 22 6761 3600 [Support Office]
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma