Croma — Livpure water purifier AMC

SYED ABDUL KADIR

Feb 26, 2023

Address:

Kolkata

I bought a LIVPURE water purifier from croma nawpara ( near city centre 2, kolkata) on 29.01.2023.The purifier was financed by bajaj. The AMC cost was also financed by bajaj.But the salesperson Mr Sunoy misguided me regarding the AMC. He said they are providing the AMC with LIVPURE only. But later on I got to know that they have given me AMC of their group company which I did not want. The salesperson did a miss sell stating that we are providing AMC of LIVPURE only as you are buying purifier from our store.I am badly cheated. Now I want to cancel the finance of AMC part only.I approached them several times. They said they will get back to me. But they have not responded yet. Kindly cancel the AMC finance. I have attached the loan statement for your reference. My contact no - [protected]
I want the dealer cancellation letter. I have mailed twice. They are not providing me the dealer confirmation letter. My email id - [protected]@gmail.com

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Croma Customer Care

from Mumbai, Maharashtra

Feb 27, 2023

Verified Support

Hi Abdul, we do understand your concern. We request you to reach out to our customer care team at [protected] or write an email at [protected]@croma.com. They will assist you with the query and help you further with the resolution of your concerns.