[Resolved]  Croma — Lost 1 lakh just because of delay customer service

Address:

Besides BJP office, Kukatpally

I came to croma Kukatpally, ordered 1 lakh product for one of my known person. I done with payment. I gave primary customer has Hira, primary registered mail is my mail and number only. Then lockdown cames products not delivered. After sometime I got to know that he is a thief. So I cancel the product, I mailed many times to croma to Cancel and I do not have an option to come croma to say all this because of lockdown, Am struck at my home town. After few days government give some options to open shops only. I got a email that your products delivered. When I call to croma said: how you delivered the product, I cancelled the product, they are saying we don't Cancel the product after payment, I delivered to customer only. If they delivered the product to customer then who am I? . Just because of delay responce in customer My products delivered to thief. The thief s are croma and Rahul.