[Resolved]  Croma — Machine Replace

I purchase this washing machine from amazon on 27.04.22 and after sometime the spin drum of machine is create a lot of sound and switch off automatically for this i complaint to croma and they sent mechanic for repairing it and they told it happened due to disbalance and they provide me stand for balance and they fix it and machine not create sound but after 2 or 3 days it happened again and i complaint again engineer visit again and they suggest me that you have to adjust it between cloth washing because it happened and they try to make video that machine working properly so they sent it to company that there is no problem in machine but i refused to him that if you want to sent video then first sent those video which is capture when you visit and found machine is not working properly and on contacting costumer care they take my request for replacement vide request no. BAC210822FS02287 on 21.08.22 and today it cancelled automatically and on contacting customer care they just transfered call to local service center and they told we got video that machine is working properly and when i told them to ask the technician who visit and technician told i threat him and not coprate to repair machine he completely lie because the machine is new and after 6 visit of mechanic the machine is not working properly so i request them to replace it but they told it not possible and we will send technician to repair machine so i request you to please take action and resolve my issue as soon as possible