[Resolved]  Croma — Misbehaviour by the manager of croma

Address:New Delhi, Delhi, 110017

I am a regular customer of Croma.
On not receiving the items promised to me with the TV, from Saket Mall Croma, even after reminders and 7 months elapsed, I was told to come again and that the details are needed to be checked. I told her to write down her statement to which she said she does not know how to write.
This is a serious issue, and I demand an explanation to how a customer can be treated in such a shabby manner. I need a coupon ( amount to be decided by the jury) in compensation of my recurrent visits made, one pair of 3 D glass not given and my precious time spent on the phone reminders. Since after 7 months I have no value for that 3 D glass which i wanted for my grand child who visited me at the time of purchase of the TV,

Gupta
[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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