[Resolved]  Croma — need replacement of one plus 6 phone

Address:Mumbai City, Maharashtra, 400079

I have purchased this phone on 16th oct and i m facing this issue since the purchase. Current and heating problem. When i ask oneplus service centre they say it is normal to hv heating and current issue because every one plus 6 phone is different or they even say that they have not found any issue. I clearly need replacement of this phone and i will not pay any installment further to capital finance for this phone.
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Nov 19, 2018
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
Croma Customer Care's response
Dear Sarabdeep,

We regret the inconvenience. Kindly help us with your contact number, email ID and invoice number so that our team can assist at the earliest.

Croma, Making Every Day Brighter
Verified Support
Oct 18, 2018
Croma Customer Care's response
Dear Sarabdeep,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Croma, Making Every Day Brighter
Complaint comments 

Comments

Compressior not working properly..
start & close again start & close so cooling not to done
Croma Customer Care's response, Oct 20, 2018
Verified Support
Dear Customer(mishah),

We are sorry for an unpleasant experience. Kindly share with us your contact number, email ID and invoice number so that our team can connect with you in this regard.

Croma, Making Every Day Brighter
Croma Customer Care's response, Oct 24, 2018
Verified Support
Dear Customer(mishah),

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Croma, Making Every Day Brighter

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