[Resolved] Croma — new ac not working | |
We recently bought a new croma ac (Aug2017- nerul, navi mumbai store) and also purchased two years extended warranty for it. After about two-three days of working its stopped cooling. I had filed a complaint with the service center, and in the first instance they did not even register my complaint. After many calls and requests a technician (Vinod) was sent to check what is the issue. The technician was very rude and also unsure of what the problem was. He assured that it will be repaired in a few days time, but later we did not get any response from them. Again after repeated callings, another technican was sent after 10 days (Pawan yadav) to fill the gas. (Leakage issue). It worked for two days, and same problem came up. It has been 20days since then, but still customer support is not helping and they closed by complaint number without even solving the issue. I am tired of calling the service center and hence if not resolved within the next 2 days i will be going to the consumer court. Complaint number :mum300917fs0011 I have been in contact with these people and they are making a fool out of me and evading from their responsibilities +[protected] service center mumbai [protected] abrar qureshi +[protected] mumtaz Was this information helpful? | |
May 28, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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I bought new samsung j2 mobile from croma store sector 22 chandigarh.but after 9 day o[censored]se it has problem in charging .it take 6 or more hours for fully charge .i go to store for return but they said we can't do any thing for you go to service centre .