[Resolved] Croma — New washing machine not working

Shrisampaje

from Hassan, Karnataka

Address:

560078

I purchased a washing machine (Super general-chroma) on 3rd of august. Washing machine doesnt even get switched on after the demo. During the demo from technician everythin was working fine.

After this, i had cqlled customer care team of chroma and logged my complaint. There were two commintments after this but no technicain came till date to fix the problem. From 11th till 15th i was out of station though.
I badly need this product to be replaced with a working or repaired asap

This has made me to get a very bad impression on chroma and its service. Also i may not suggest anyonr going to chroma in future.

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Aug 26, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.