[Resolved] Croma — no repair 17 days and counting | |||
I had bought a voltas 1.5 ton ac from croma store delhi kamla nagar, and bought extended from croma for 2 years at 2500 rs. My ac went bad after the company warranty ended that is a period of a year. I complained to croma on 09th oct 2017. Its been 17 days almost more than 2 weeks. No one has come or called all i keep on getting is a new ref number. I have been non stop calling them but of no avail. Refer number on 9th oct [protected] With registered phone number [protected]. All calls to def ears. Pls help Thanks Yours trully Sumit budhiraja [protected] Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
Comments
I have registered the above complaint regarding the non operation of the product. The product covers extended warranty. No one responded. I again repeated the complaint on 23/10/17 and 24/10/17 on companys customer care numbers. They given me verbal assurance but so far no feedback. Please guide me. I provided my new residence address also.
Reply
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
My CROMA split AC is not Cooling properly.
I think GAS lickag issue.
Kindly send your engineer on priority.
Many times I have register complaint but no resolution till date.
Much mobile number is [protected].
Kindly call on the aboverall number and let me know by when the engineer will come to resolve the issue.
I think GAS lickag issue.
Kindly send your engineer on priority.
Many times I have register complaint but no resolution till date.
Much mobile number is [protected].
Kindly call on the aboverall number and let me know by when the engineer will come to resolve the issue.
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
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