[Resolved]  Croma — non-delivery of lg led 109cm 43uk6360 uhd/4k (invoice - sla[protected]

Address:

400101

Dear sir/ma'am,

I had recently purchased an lg led 109cm 43uk6360 uhd/4k (Item code: 211273) on the 7th of july 2019 and with invoice no. Bearing - sla[protected]. I was assured a delivery date of 8th july 2019. I have always had a pleasant experience with croma but today was the worst. I was assured a quick delivery however that was not the case. Despite frequent follow-ups my interactions with the croma personnel a mr. Mayur ([protected]) and a anita ([protected]) have been fruitless.

At the last moment they tell me that all the pieces are sold out and they are giving me the showroom piece. I have never asked for the same but had purchased a new piece. This is thorough harassment because if they had told me about this at the time of purchase, i would not have volunteered to buy a showroom piece. This is pure harassment meant only to raise sales and hurt gullible customers. I request that a new piece be sent to me or my money be refunded for the same.