[Resolved] Croma — non receipt of battery cell along with the handset

grvenkatesan44

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560 078

I have purchased one motorla cardless telephone model no c6011 on 24th july 2017 from croma show room jayanager 9 th block vide bill no, sla[protected]. When i opened the box i found the battery cell is missing which the company supposed to supply along with the set.
When i approached the store to collect the cell they informed me that there is no stock of the battery. I fail to understand how the contents from the packing is missing. Kindly arrange for the supply of the battery cell.
With kind regards,
G, r, venkatesan contact no[protected]

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Aug 6, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

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Comments

Trupti Chinchghare

from Pune, Maharashtra

Did not recieve Ordered TV even after 14 days.Waiting time was said to be 10 days max.
I have ordered LED tv from pimpri showroom.
I called the customer care for a callback from Showroom.But no one called me.

Croma Customer Care's response, Apr 27, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.