[Resolved] Croma — non satisfaction of product

Gondkar

from Hubli, Karnataka

Address:

Gokul Road, Hubli, Dharwad, Karnataka, 580029

Sir,

We had purchased philips female epilator bre200/00 (Item code 190011) on 27.04.2019 with your inifiniti retail limited trading as croma, after purchase when tried with the product in the showroom itself, we felt the product as not satisfactory. On trial the wrist was injured and the pain was felt. When requested in the showroom for returning the product we were handed with credit note. As i am not satisfied with the product i kindly request you to instruct the showroom to refund me with money. The photo of my wrist & invoice copy is enclosed for your reference. (I. No. Sla[protected]. The behaviour of the salesgirl has also hurted us. Look into the matter and instruct for payment.

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May 31, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

May 03, 2019

Updated by Gondkar Sir,
I have placed complaint on 29.4.19 but till today the shop executives are on telephonic talks but there is no result . I kindly request you to resolve the problem and refund me my amount. For any further discussion calls should only made to me my mobile no. is [protected]. Expecting an early and favourable response from you.

May 04, 2019

Updated by Gondkar We had purchased philips female epilator bre200/00 (Item code 190011) on 27.04.2019 with your inifiniti retail limited trading as croma, after purchase when tried with the product in the showroom itself, we felt the product as not satisfactory. On trial the wrist was injured and the pain was felt. When requested in the showroom for returning the product we were handed with credit note. As i am not satisfied with the product i kindly request you to instruct the showroom to refund me with money. The photo of my wrist & invoice copy is enclosed for your reference. (I. No. Sla[protected]. The behaviour of the salesgirl has also hurted us. Look into the matter and instruct for payment.

I have placed complaint on 29.4.19 but till today the shop executives are on telephonic talks but there is no result . I kindly request you to resolve the problem and refund me my amount. For any further discussion calls should only made to me my mobile no. is [protected]. Expecting an early and favourable response from you.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday