[Resolved] Croma — Not attending complaint from may that is 5 months

Ahmed khan ak

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400052

I have purchased a croma led 32 inch on 25 feb 2016 after 3 months the led was damage for which i had lodge complaint one mr negi attended the complaint on mid june he told me to visit the showroom after 15 days and replace the led by paying some money till now nodody has contact me and whenever i go to the showroom they say we will contact you in one or two days i m fedup going to the showroom please help me out of
I have also taken extended warranty for two years at the time of purchase by paying 2500 extra
Ahmed khan
[protected]
[protected]
[protected]... Pls call me and help me out

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Aug 6, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.