Croma — not giving proper service and information required | |||
i have bought my croma mobile on 2 may and suddenly it got its display off just after 20 days.thn i took it to the croma center as they have only said that if there is any problem i would take it to them so i take it, , they are saying that its a simple screen issue after this they just make a service order recepit and said that they wiil call me next day so i waited but now it has been 5 days i didn't receive any phone call and when i went there they said that it will took time around 10 -15 days...so i need help to fight against these bad companies Was this information helpful? | |||
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Croma customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
i have bought my croma mobile on 2 may and suddenly it got its display off just after 20 days.thn i took it to the croma center as they have only said that if there is any problem i would take it to them so i take it, , they are saying that its a simple screen issue after this they just make a service order recepit and said that they wiil call me next day so i waited but now it has been 5 days i d...
Reply
Dear Customer,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We have escalated this issue to the concerned team and we will get back with the closure soon.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We have escalated this issue to the concerned team and we will get back with the closure soon.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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