[Resolved]  Croma — old manufactured laptop

Address:C-1/85,phase-4,, Aya Nagar, New Delhi, Delhi, 110047

I purchased a laptop from Mega mall Croma, Gurugram on 05th August 2019. But, store people sold an old manufactured laptop in 2019.

The laptop I purchased was manufactured in 2018 and in the details of the laptop, it's showing, manufactured in 2018.

How can one fool the customer??

Resolution:- I immediately want a replacement of my laptop with 2019 manufactured one.

I am just not using the laptop and packing it as it was received from the Croma store and you guys please arrange a visit at my address for the replacement.

Please contact me after 4 in the evening any day.

Regards,
Akshit
[protected]
[protected]@gmail.com
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May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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