[Resolved]  Croma — Oppo mobile handset - gift not received

Address:400078

I have purchase oppo mobile model no. F1 f / golden from croma store in r-city mall, ghatkoper, mumbai. On 10th july 2016 at 7.29 p. M. Invoice no. Slf02a[protected].

Imei 1: [protected], imei 2:- [protected].

Handset has been sold by sales person sagar & amit -[protected]. And also they told they don't have oppo gift which has come with the oppo handset, that will get delivered at your residence address in next 2 days. But now it is almost one month and i am continue doing follow up with amit on the given no. But not getting any response from his side. I request you to please look into this. This is clearly cheating with me, in the bill copy thy have mention also that gift is pending.
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May 30, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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