[Resolved]  Croma — order confirm payment success but company not accept my concern

Address:LALITA PARK LAXMI NAGAR NEW DELHI 110092

Sir

My name is nourez alam
I have ordered 1 in tata croma company on 25th june, whose total amount is inr 53430 / -
Today is about to be 13 days but my product has not shipped yet. Today i am talking to customer care for 10 days. Those people are saying that you do not have any order.
Sir, this company is cheating with me, you have a humble request to help me.
And get my money back as soon as possible.
Thank you.
I am attaching a screen shot of order history.
+1 photos
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Aug 10, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns
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