[Resolved]  Croma — Pathetic service ever

Address:Bangalore, Karnataka, 560037

I have bought chroma brand portable ac, 3 years ago. I am trying to repair it.
I don't have invoice with me anymore and my number is changes,
Because i don't have invoice which is 3 years old and my number is changed chroma refused to do anything about it

Their call center tells lie that complaint is raised, and when called again they say there is nothing in their database. No reply on mail, no reply on calls, no feedback from their stores.
Its more than 2 weeks, and i also tried same for one year

Do not buy any products of chroma brand, later you need to find local guys to repair and they cant get chroma spares as all is cheap chinese made

Better to buy from reputed brands, and from reputed store outlets. Their customer care is pathetic.
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Aug 11, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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