[Resolved] Croma — Pathetic service ever | |||
I have bought chroma brand portable ac, 3 years ago. I am trying to repair it. I don't have invoice with me anymore and my number is changes, Because i don't have invoice which is 3 years old and my number is changed chroma refused to do anything about it Their call center tells lie that complaint is raised, and when called again they say there is nothing in their database. No reply on mail, no reply on calls, no feedback from their stores. Its more than 2 weeks, and i also tried same for one year Do not buy any products of chroma brand, later you need to find local guys to repair and they cant get chroma spares as all is cheap chinese made Better to buy from reputed brands, and from reputed store outlets. Their customer care is pathetic. Was this information helpful? | |||
Aug 11, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
| |||
Add a Comment | |||
75%
Complaints
3217
Pending
426
Resolved
2266
View all 3217 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Post your Comment