[Resolved]  Croma — Philips Induction CookerHD 49​08 not working

Address:

Mumbai City, Maharashtra

Respected Sir/Madam My product is not working last 1 month i have complaint many to customer service (Sunal) they are saying product is showing 2 year manufacturing warranty but manufacture company saying it warranty was only 1 year even I have bought 2 years extended warranty from croma. I am only getting update saying we have forwarted your request to store to check warranty detail after no further update. i am stuck between croma and philips many time i have called customer serive call centre but they are not registring my complain and they are putting my call long hold then its gets disconnect. Below is product details. Invoice number: SLF02A[protected] Product brand :PHILIPS Product name Philips Induction CookerHD4908 Date of purchase: 14.02.2013 Sir / Madam I was not expected this kind of service from on of the respected brand like you. Please help me to solve this issue. i am expecting quick response from your side. Thanks & Regards Sadiya Khan