[Resolved]  Croma — Poor After sales service & no installation even after many request

Purchased a Croma Brand 2 Ton inverter slit AC from Croma online site vide Order No.[protected] dated 15th July. First of all Croma is not bothered about installation of my AC even after 5 days of delivery & after calling customer care 4 times. 2ndly after 3 days one person called explaining charges including installation charges but when I mentioned that while purchasing it was clearly mentioned about free installation then why charges except for additional item if required, but they did not agree & since then I'm calling customer care, explaining everything, but no action till date. Croma do not provide consumer complain escalation system & thus reporting here.