[Resolved] Croma — poor service in noida

sc katyal

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

I complained to customer care of coma retail no.[protected] on13/07/2017 regarding repair of 1 ton ac telephonically. The service was attended by serv mobi technologies on 15/07/2017 evening. On the same day night the ac started giving same problem. I informed the customer care of croma again in the 15/07/2017 night. I got a call from some technician verifying my complaint on 16/07/2017 an. But till date no body has reattended and contacted me regarding my complaint. I request you to depute some one to attend the complaint. I have already paid rs. 375 /- towards service fee to servmobi on 15/07/2017.

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May 29, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.