[Resolved]  Croma — promotional card

I had purchased a fridge sometime back in the month of jan - feb 19 and i have received a promotional card offer,

I tried to activate my card on 27th feb 2019 and i did not receive any activation sms, i have even visited the store to get this done, but they said that i will be receiving a confirmation sms within 7 days after sending the sms to[protected] and then only i will be able to redeem this card, but to my surprise i have not received such sms till now. After being a long time i tried myself by visiting croma again and check the status of this card and i was told that it got expired and no details have been found in the system,

Can you help me get my card reactivated. Please find card details below.

Card # [protected]

My email: [protected]@yahoo.co.in
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May 24, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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