Croma — Pureit purifier service related

vanshraja

Feb 3, 2024

Address:

Delhi

I have purchased Pureit Purifier from Croma on 02.08.2022 and an AMC for two year were imposed in us, despite our repeated, No, No. After taking this AMC their representative have visited once for service and no Candle was replaced. He promised to change it on next visit in August 2023, but till date nobody visited us for AMC. You are requested to please instruct the concerned company to visit and replace the candle free of cost, which was supposed to be replaced in August 2023.

Was this information helpful?

No (0)

Yes (0)

Croma customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2024

Croma Customer Care's response Hello there, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.