[Resolved]  Croma — Recovery OS CDs

Address:	560085
Website:	www.croma.com

Sir/Madam, Writing this after completely loosing my patience.I have been suffering from this problem since 8 months, thus finally writing to you.I gave my laptop for OS recovery to the same salesperson from whom i bought this laptop.He agreed to it.Hence i Provided him with CDs for backup .He started to take recovery of OS by inserting the first CD, and then he left.So finaly after two hours I came and checked that Recovery was lost from my computer and wasnt taken into the CDs as the CDs werent changed.
This all happend in January.Since then I have visited Croma many times and they are not providing me solution for it.the person who did this mistake has left the job.The Cost of CDs is Rs 530 and Manager there told me that he will pay 50%, i disagreed that and then he talked to me in such a harsh voice that its unbelievable for a customer to expect that from a store manager. He told me that "Who are we to pay".I mean how a great company like croma can hire such useless people who dont have sense to talk to customers.His name is Mr Charles(Assitant manager) in croma banshankari, Bangalore 560085.I felt really bad and it has broken my trust from croma.I am not going to buy any thing from croma in my whole life and woud never recommend anyone to do so. Finaly I am writing to you.Help me out with CDs.Hoping atleast you wont disappoint me like your invaluable staffs in that branch.
Waiting for your reply.
Thanks
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