[Resolved] Croma — Refund for Chroma Tab

manichroma

from Delhi, Delhi

Address:

New Delhi, Delhi

I'm totally dissatisfied with Chroma support and services. I bought Chroma Tab on 2nd November 2014 from Pecific Mall store as per Sales person Tab is fully android and will support to all function like excel, word, notepad, PDF etc. From first day i'm not able to install required software and for that visited to Pecific Store and CP Store, but still didn't get any solution regarding software. As per Pecific store they are not taking any repairing issues so i had visited CP store but Store guys are saying here we don't have Internet network so please install the software from your end. If its possible from my hand then why i had wasted my time to visit your store for help. You are not able to change handsfree and charger also, please solve the issue before expiring the warranty period or, take the possible charges and refund my money

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Mar 27, 2018

Complaint marked as Resolved

refund done

Croma customer support has been notified about the posted complaint.

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Comments

Croma Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Croma Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vikas,

We are waiting for details so that we can resolve the issue,

Croma Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Please send us your details on email Id [protected]@croma.com or call us on [protected].

Sincerely,
Team Croma.