Croma — Refund not received after 15 days

It’s very frustrating and mentally exhausting that Croma is not working to get my complaint resolve. It’s been 15 days+ I have returned the product and didn’t received the refund.lbut their policy says refund would he initiated in 2 days and credited in 7 working days. Everytime I call they say the team is working on it and grt back to you in 24-48 hrs. Now I just receive miscalls from Croma. My Order ID:[protected]
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Hello Mohak, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.

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