Croma — Refurbished product sold as new

Address:

Hyderabad, kondapur

Croma India sold me an Iphone in March 2022. I happen to visit the apple store to get some service and upon checking the device detail it was indentified that the phone was refurbished and not a new piece.

When i ask Croma to investigate they just dont want to review, their contact centre refuses to register a complaint or get me to speak to a manager or supervisor.

The store claims they cannot do anything and the contact centre claims helplessness.