[Resolved]  Croma — Replace request

Address:

Friends Colony hodal,palwal 121106

I am writing to you to raise an issue about: computers & consumer electronics

The issue that i have experienced was: i ordered apple airpods 2 on 6th of may and and get it delivered on 15th of may. When i use airpods i got to know that one pod is not working so i dialed customer care number and tell them the issue. They submitted a service request:-sr[protected] on 19th of may. After that no action taken by them till now no notification or mail that by this time your issue will be solved. Every time i dial customer care number i got to know update will be send to you within next 24 hours but i didn’t get anything from them.

Just think about my prospective as well i order a product on 6th of may and its 20th of june for now and i’m still waiting for my product.

Please short out this issue as soon as possible. I’m totally frustrated upto this time now.

It occurred on: 6/05/2020

Please replace/return/refund as fast as possible.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Himanshu sorout

Serial number: sle002ec1244222
:

Friends colony hodal. Haryana, in front of ashoka garden
121106
121106