[Resolved] Croma Retail — Booked tv delivery not done at t nagar croma | |||||
Dear sir, I have booked 'LG Led 107Cm 42LF6500 3D' TV at your T.Nagar Chroma stores on 11.11 .2015 .I checked with Sales person Sugumar & Cashier Yogesh it will be delivered to my home at 12.11.2015 with in 9.00 PM.But as of now product has been not delivered. I checked with your delivery team they Said It is been Loaded to Van, Salesperson Sugumar said will delivery at 12.11.2015 11.00 PM, Transporter Santhosh Said it is not loaded by Stores Due to Stock not available. Today i checked with Branch Manager 'Sailesh Arava' he said it will deliver at 13.11.2015 with in 10.00 PM or else i need to go to Store & cancel the order. If they are unable to supply on time they need to inform us earlier & get excuse.But they are not picking the call & not giving proper communication to me. Is this is the response from your TATA group of companies.It is totally disappointed service from TATA. With Rgds DURAI Was this information helpful? | |||||
May 21, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 20, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
| |||||
2 Comments | |||||
Comments
Dear Durai,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
75%
Complaints
3217
Pending
450
Resolved
2242
View all 3217 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma