Croma Retail — Service Problem | |||
I have brought Microwave from Croma of Croma Brand. After few day small plastic part melted which rotate Glass tray(turntable). I have logged complaint on 22nd July 2014. Person Visited next day and told that it will take 3-4 days time. He will come and change this part. Today its appx 10 days passed but I don't have response. yesterday i have tried to call on support number but nobody answer the call. Yesterday I drop email for my problem. They have again given me complaint number and said that they have forward My problem to concern team. After that till now I don't have call from Croma Team for any feedback on my problem. Since they are unable to provide support after sale, I have also asked option due to Bad service if Croma can take buy back their Brand and can deliver another Brand product where I can get service from Manufacturing company but they have also not replied on my query. Complaint Number is: MUM010814FS00038 Was this information helpful? | |||
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Croma customer support has been notified about the posted complaint. | |||
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+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma