[Resolved]  Croma — Returned of apple Iphone 4 purchased on 03.09.2014 at Delhi domestic airport

Address:

Mumbai City, Maharashtra

Purchased apple I phone 4 vide bill no. 000000RC[protected] on 03.09.14 at delhi domestic airport at 07.17 pm . I wanted to returned the same n wanted my old phone Sony Xperia back. Please note the phone is sealed n unpacked . I made call to customer care on 04.09.14, as per customer care I need to visit the same stores or near by stores. They don't have store number or senior telephone number of delhi stores to whom the same can be communicated. I visited Oberoi mall Croma stores in mumbai at 11 am on 05.09.14 . Mr. Nofil of croma mumbai had contacted mr. John in delhi n informed about my request. I did send mr. John all the details at 12.03 pm on 05.09.2014 vide SMS. Still no confirmation or solutions has come so far. I am surprised to have such service level from Tata brand.