[Resolved] Croma — Samsung Galaxy Note 10 Lite

bhavik c

from Mumbai, Maharashtra

Address:

Unit 3A, Gurukrupa Diamond Premises,, Pandit Solicitor Road, Malad East,

I am writing to you to raise an issue about: Computers & Consumer Electronics

The issue that I have experienced was: This is to inform you that I own a Samsung Galaxy Note 10 Lite, I bought it on 29/12/2020. My phone has lost it's display in 20 days o[censored]se. The phone has not been damaged in anyway, I assure you. I have bought the phone from Croma Store at Goregaon, India. They are denying service under warranty. Please assist and get my phone repaired under warranty. I have attached the invoice herewith. Kindly assist in getting my phone repaired under warranty. Thanks and regards, Bhavik.

It occurred on: 25/01/2021

I need Croma to solve my phone's display under warranty

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

bhavik c

Contact Number - [protected]

Serial Number: Invoice Number - SLA[protected]
:

unit 3a gurukrupa diamond premises, pt solictor road
malad east
400097

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Aug 6, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Jan 29, 2021

Updated by bhavik c The customer service head named Javed and Sarita denied my phone's repair under warranty at Croma Oberoi Mall, Goregaon East.

Verified Support

Feb 24, 2021

Croma Customer Care's response Hi, as per our records, this issue has been resolved. Feel free to reach out to us if you require any further assistance.