[Resolved] Croma — Samsung mobile product id 178821 and mep number is z83123 | |||
Hello My name is Amrish and my GAN number is GZB221015WS0002 i submit a samsung galaxy grand at croma aditya mall Indirapuram (Extended warranty) and my mobile had lots of problem but after lots of visit in croma center, they guys was told me that sir your product is not ready but i have received a lots of message, which is clearly mention over there please collect your mobile and get a lots of call but situation was never moved. Finally i had received a final call from 2 weeks back, sir please collect your mobile. When i was visit store the button problem still not resolved and service center people broke my mobile body. But they was told me this is not our fault this is service center fault and they still did not resolved my phone body cover problem and he was clearly told me that, we will not offer you new mobile body, kindly suggest me what can i be do. Thanks & regards Amrish singh [protected] Was this information helpful? | |||
May 21, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 20, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
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Dear Amrish,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma