[Resolved]  Croma — samsung refrigerator 700l

Address:

129 Sardar Nagar Nizampura, Vadodara, Gujarat, 390002

I purchased a refrigerator worth rs 78, 311 from croma, vadodara; we had requested the sales consultant to send somebody for site visit as the item is expensive and we were doubtful about whether it would fit. However, without the visit, they delivered the product, before we could check, the delivery people unboxed it and left in a hurry. Now the refrigerator doesn't fit, we requested the store to exchange for a smaller one and buy something else for the remaining money but there is nobody at the store to support us neither are we able to meet the manager nor get through to him. We are very loyal to croma, but it seems its not the other way around. We are very dissatisfied with how our purchasing experience. To add to this, when we enquired in another store, the same model was available for rs 65, 000 ; we have been cheated out of rs 13, 000 by croma, on top of this they are not even supporting us on the matter of size issues.