[Resolved]  Croma — Selling second hand acer laptop

Address:560095
Website:www.croma.com

Croma store koramangala:-

"would suggest any other local shop but not this wretched croma."

Please don't buy any product from this store, this guys are fooling us. I have purchased new acer laptop from this store. After 15 days the laptop get auto restart, when i called acer customer care for the same issue, they told me this laptop is out off warranty and already registered on some other person (Abujar khan, sister it tech), and already he raised two service request for the same issue. The store person fool me and sell second hand laptop to me, now they not replacing the product. And now these guys are saying go to acer service center for the issue, we will not taking back.

I had the faith regarding your services provided from a brand like yours that why i choose to purchase from you . Now what i get the feeling that i wasted my money and time until & unless my problem gets fixed as soon as possible.

Croma-koramanagala2
Ground floor, indraprastha equinox, bangalore - 560095
Invoice no. Slf02a[protected]
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May 22, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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