[Resolved] Croma — Sony home theater - unethical, unprofessional, worst service, waiting for product installation since 3 days

Lax Sharma

Address:

411015

I am following with croma support and croma store from past 3 days but i am not getting anything except false commitment. I called croma support 5 times, everytime they assured me that the engineer will call and come for installation but as of now no one come nor called me.

Installation request[protected]
Service request - [protected]

I am frusted like anything, can this be looked into on urgent basis.

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May 29, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.