[Resolved]  Croma — SR[protected] and SR[protected]

I have placed the Order online and the order Confirmation number is[protected]. I have selected Black watch. However, system have selected Black/blue, later I spoke with multiple people (Rohit, Rahul) and no one ready to change the invoice and send black watch instead of black/blue.

I am very surprised that being a TATA company, their technology is so poor that, they cannot even change the invoice or cancel the old invoice and raised new one. In this era of technology, this is a very simple process and can be fone by any small shopping company.
Later I spoke with Vishal on 22ndar and I have been promised that I will get full refund in 3 working days but I'm yet to receive the documented email that I will get refund in the same evouchers I buy watch or they will credit in my wallet.
Such a bad experience with a TATA company I ever had.
Name - Ashish
Mobile number [protected]