[Resolved]  Croma — Table/stand fan 2 in 1 40cm

Address:	600114
Website:	customercare, croma retail

Sir,
I have purchased a croma table/stand fan 2in1 40cm at ur TNAGAR showroom
vide invoice no.SLF02A[protected] ON[protected] FOR RS.3, 040/-.
ABOUT 15 DAYS back, the fan was not running and it was handed over to
ur service centre on[protected] and i got it back today i.e on 4-4-2016.
To my surprise absolutely there is no speed at all in the fan. There is no use of
fan working, no air even within one feet away from the fan. Just within 4 months
fan not working and repaired by ur service centre. the speed of the fan not checked by ur service centre people.
The purpose of the purchase o[censored]r fan i.e TATA, that too in hot summer, is completely defeated. I feel There is a clear manufacturing defect in ur product.. Such a new fan should have a speed even at low speed. But it is only ornamental in my house within the period of 3 months.
Before repair even 10-12 feet away i could feel the air and now within 1-2 feet
absolutely i could not feel anything from ur product. Actually by buying ur name brand i feel cheated.
I contact ur compliant cell there is no clear response. when it is serviced that too within 4 months of purchase it is ur responsibility to check the speed before delivery. I cannot go and deliver for repair everytime for none of my fault.
especially in the place like chennai it is not possible.
Hence i request u to send somebody and check in all respects or replace with a new one immediately. Since it is high summer time ur immediate attention is neceessary.
I have purchased ur fan for my convenience and not for feeling mental agony.
With regards,
t.k.ramamurthy