[Resolved] Croma — TV 24'' purchased on29.01.2023 vide invoice - SLEC100568

Deepu1994

Dec 18, 2023

Address:

M. Raghunath, Flat no. 504, Sri Sailaja Arcade, Moosarambagh, Hyderabad -500036, Telangana-500036

Crome TV purchased on 29.01.2023 through online vide Infiniti Retail Limited invoice no. SLEC100568. The TV is not functioning. In this regard, I complained on 08.12.2023 for further action to replace it as it is under warranty. So far, no action was initiated from your side. Please take an immediate action for replacement.

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May 2, 2024

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2023

Croma Customer Care's response Dear Deepu, we request that you reach out to our customer care team at [protected] or send an email to [protected]@croma.com. Alternatively, you can also visit the Croma outlet near you. They will assist you with the resolution of your concerns.

Verified Support

Dec 20, 2023

Croma Customer Care's response Hello there, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.