Croma — TV repairing pending for 1 month

Address:Bangalore Kalyannagar

Hello, We have extended warranty with Croma. We gave our LG TV 50 inch for repairment. They picked the TV from home. We have paid 18k for the service before the repairment as they told us they cannot start repairing if we don’t pay them. It is been 1 month TV is still with them. They are not providing any update. Croma and Zopper (Croma’s insurance partner) manager both are not picking the call. We are cheated by Croma. Please help us to get back the TV and refund money.
Was this information helpful?
No (0)
Yes (0)
Croma customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3221
    Pending
    408
    Resolved
    2285
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information