[Resolved]  Croma — Twice payment for same product

Address:Mumbai City, Maharashtra, 400023

Bought mobile phone and handset from croma on 7 march 2016. The payment was done taken twice from the cashier by bank of Maharashtra debit card as we as cash. Cash payment was taken by cashier as he thought that the card payment was not successful.
However we have given 6000 rupees extra due to this cashier mistake.
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Aug 29, 2021
Complaint marked as Resolved 
Verified Support
Apr 28, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Priti,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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