[Resolved]  Croma — Water purifier not working.

Address:Jamnagar
Website:Consumer complaints.in

I purchased Pure Ii Copper+Mineral+RO+UV+MF from Croma Jamnagar vide invoice no.SLA[protected] on dated 23.02.2020. 01 year it worked satisfactory. But after 01 year when I changed GKK1 in Feb'21, and then after it started some problems developing and stopped working. I also purchased On-site Go warranty service from Croma. So, I called for repair and they attended the same on dated 08.04.2021. but now after a week time same problem developed and Purifier is not working as on date today 17.04.2021.
I paid more than ₹ 20000/- for this purifier looking the brand value of Pure it and special trusting Croma. I'm fully disappointed by the product sold by Croma.
I request the Croma team to look into matter positively and request to replace the product, please.
Regards.
Ravikant Chitroda
Mo.[protected]
+1 photos
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Aug 12, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2021
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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