Croma — Worst Product and Worst Service, don't buy "Croma" Product | |||
I had brought Croma iPad Mini Slev White on 04/10/2013 from Dahisar Croma store but within a month it was not functioning properly, after complaint to costumer care inform me to go store near by me and they will assist you but at the store they told me to go Borivali infinity customer service center so next day I went that address but the care center found close so next 2-3 days same thing happen again I went to Croma store and told about then they took my tab and they had sent it service canter and ask to wait for 7-10 days, but after 10-12 over still there are no progress and told me to, it will take another 10 days, this is unacceptable why I have to wait for so many days if the product from Croma has not good quality and which is newly brought, if the product is not going repair within time line then it should be replace with new one. Now it is 20 days over but no use. Think before you buy CROMA Product... Worst Product and Worst Service Was this information helpful? | |||
 6 Comments | |||
Comments
Croma Team,
My Product was repaired but it was damaged by service center so I refuse to take that product and ask them I want it as new as I submitted, help desk promised me that i will get it back in to 2 days, On Sunday 15 Dec luckily I got product replaced with new one but there are little worried about the same ..hoping that this product will be good one.
Thanks To Croma to resolve my problem. but try it resolve it as early as so that it will be grateful to buyer.
My Product was repaired but it was damaged by service center so I refuse to take that product and ask them I want it as new as I submitted, help desk promised me that i will get it back in to 2 days, On Sunday 15 Dec luckily I got product replaced with new one but there are little worried about the same ..hoping that this product will be good one.
Thanks To Croma to resolve my problem. but try it resolve it as early as so that it will be grateful to buyer.
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+91 22 6761 3600 [Support Office]
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Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
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Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma