[Resolved] Croma — Worst service i have ever seen

Bhumika Bhutani

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:	Croma Service center

Its been 4 days that i complained but no-one visited (technician) in my company to fix the problem in water dispenser. as i requested them to fix it on the urgent base. when i try to file complaint against service center they disconnect my call. worst behaviour & service i have ever seen. my complaint no - del280616fs00023. even i have to call again service center to get my complpaint no. i didnt even receive any message for my complaint number.
No one is responding now. they said that today[protected] technician will visit for sure but now no one is answering me. which kind of service is this..??
Is this the service you guys provide to the consumers.. so that no-one would ever like r recommend to use croma products..
Even dissatisfied is a very small word for me for this kind of service...

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Aug 22, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.